Wednesday, April 30, 2008

Oh, and a quick update

Some issues that have recently been resolved, but on which I forgot to give an update:

I found my missing jewelry box and jewelry (whew!).

I went to the Verizon store and, after a bit of an altercation with one of the employees, my battery was replaced. Although the operations manager from the previous week was in the office, he tried to ignore me and my issues until I pointed him out as the person who had assured me the battery wouldn't be a problem. It was quite the adventure.

I still haven't resolved my mp3 player issue. Online support says the case has been "resolved" and the last I heard from them, they were going to send me an RMA. The case was closed at the beginning of April...where's my RMA? I'm going to email the same technician who initially handled my case to try to find out what is going on.

I have 5 research papers due within the next two weeks and 3 final exams thereafter. It's going to be an interesting month.

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